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Trouble Downloading from DreamSpark

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Hello,

If i try to download by starting the sdx file and in the Download Manager the start button,

it gives a error,

but if i change the Language at the top right corner, after starting the Download Manager

and go to the start button, it is working...

Hope its an option

Bye


Trouble Downloading from DreamSpark

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What a joke is this. After downloading ten times a copy of a software I needed from Dreamspark it gives the error " Cannot unpack ... download again"...wasted my whole day on it.

Trouble Downloading from DreamSpark

Trouble Downloading from DreamSpark

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After struggling with this problem for a month or so, I now find that the download works fine (as if by magic). I haven't changed anything in my approach -- still using the same system, same connection and all the same settings. Previously, my download would fail after 12 hours or so... but this morning my 1.7Gb file downloaded in under 3 minutes and works fine.

Have Kivuto finally sorted out their shoddy download manager?

Trouble Downloading from DreamSpark

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I also was having problems downloading with SDM.

It would halt repeatedly, but at least "resume" worked. But when I got to the end, there was an "Unpacking error. Please try downloading again."

I contacted tech support (by emailing DreamSpark@Kivuto.com). Dave replied, and asked me to try several things. The one which worked was very simple: try using a different internet connection. My friend tried it on his high speed connection, and it worked flawlessly.

Although I was also frustrated, like everyone on this thread, Dave asked me to stop and think: tens of thousands of people are downloading from Dreamspark. If SDM had a fatal flaw, they would be completely flooded with requests for support. That's simply not happening. It's only a relatively small number of us that are having this problem. And thankfully, he was able to steer me in the right direction.

Trouble Downloading from DreamSpark

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Hi all,

I've found a possible solution for extremely slow download speeds.

possible cause under Windows Vista, 7, 8 is TCP/IP version 6 and/or QoS enabled in your network adapter.

If you encounter a slow download, e.g. 10% of what you expected, then try the following:

  1. First of all, closing opened applications is recommended.
  2. Open Network Properties (Start > Network > Rightclick > Properties)
  3. Open "Adapter Settings" at the left side of the dialog
  4. Locate the adapter that you are currently connected with your Internet. In most cases this is the "Local Area Network" or "Wireless Network"
  5. Rightclick > Properties on the adapter
  6. Disable the checkboxes in the dialog for "QoS" and "Internet Protocol Version 6"
  7. Apply dialog with OK
  8. Rightclick > Properties on the adapter, then "Disable" (you will loose internet connection)
  9. Rightclick > Properties on the adapter, then "Enable" (you will soon be reconnected)

I don't use an english version, so some names may vary.

You can easily undo the steps again, just enable the checkboxes again.

Effects:

Before the increase, my Windows 7 setup (3 GB) download didn't finish within 15 hours.

After the increase it finished 7% of the whole download within few minutes.

Side effects:

Disabling TCP/IP version 6 will probably have no effect on > 95% of all computers.

Disabling QoS (quallity of service) may have effect on some computers (approx 10%) causing worse performance duriing realtime conversations such as Skype, video conferences etc.

I am a little bit of disappointed from Microsoft in using that Secure Download Manager. This is not the quality and experience that I know and expect from Microsoft for so many years. Nevertheless, special thanks to Microsoft for the great products.

Best regards, Kadir


Trouble Downloading from DreamSpark

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What helped me was:

1. Uninstalled SDM and reinstalled SDM (I don't think that really helped a lot)

2. While downloading, I checked several times if I'm still logged in in DreamSpark. Before this try, DS kicked me each time out caused by inaktivity.

-> It worked! Just refresh the DS Mainpage while logged in every 10 minutes. Another solution may be, to logg in your account before the download is finished.

Trouble Downloading from DreamSpark

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This is really very frustrating. Kivuto support does not help at all: "Thank you for contacting Kivuto Solutions Inc, previously known as e-academy Inc. Your request (#15453) has been submitted. Our support staff is currently reviewing your request and will get back to you within 2 business days." ... 2 days for getting a download fixed? I am trying to download VS 2012 with different configurations, firewall on/off, reinstalled SDM for 14 days now and it simply does not work. I am not sure what's going on with their server or their "Secure Download Manager", but it is certainly the most annoying download experience I ever had in any kind of online store. :-(


Trouble Downloading from DreamSpark

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1st problem:

If you are logged in at dreamspark account you get auto logged out every 10-15 minutes so you have to constantly refresh page to get logged it

Also, i was doing it all before and didnt helped. You didnt do anything and then download was stuck on XX% for several hours.

You say its internet connectivity problem? WRONG, its problem of that download manager we are forced to use.

"never pause the download" - sorry, but isnt the main feature of download manager to resolve paused downloads?

"dont touch anything on download screen, turn off firewall" - there are multiple other download programs that are workng fine with touching everything and haivn firewall up, its just that dreamspark download manger have problem

So please, dont say its "internet connectivity" problem beucase its not true, its problem of dreamspark/dreamspark download manager (Secure Download Manager) and untill they will fix something that causes all of it, all we will have will be just some "steps" to make download probably complete but nothing to make it always work.

Trouble Downloading from DreamSpark

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hey guys finally found the solution...

all the errors is not because of any other problems but because of the internet connectivity. to easily download make sure you follow these steps

  1. its better you turn off the windows firewall
  2. now download the file
  3. and while downloading do not touch anything on the download screen
  4. never pause the download nor close it(if by any chance it happens then just delete the sdc file and start download again, trust me if you continue downloading the same it will never be successful in extracting)
  5. its better you keep the download while you're sleeping or going away and remove the sleep option in the computer's in power options.
  6. and i would suggest you keep the dreamspark account page(signed in) in the browser as it is.
  7. trust me this worked for me after trying for like a thousand times 

hope it helped all of you please vote up if it did and post this on other sites too so that more people are benifited.

thank you

Trouble Downloading from DreamSpark

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hey guys finally found the solution...

all the errors is not because of any other problems but because of the internet connectivity. to easily download make sure you follow these steps

  1. its better you turn off the windows firewall
  2. now download the file
  3. and while downloading do not touch anything on the download screen and never turn off the internet till the download completes
  4. never pause the download nor close it(if by any chance it happens then just delete the sdc file and start download again, trust me if you continue downloading the same it will never be successful in extracting)
  5. its better you keep the download while you're sleeping or going away and remove the sleep option in the computer's in power options.
  6. and i would suggest you keep the dreamspark account page(signed in) in the browser as it is.
  7. trust me this worked for me after trying for like a thousand times 

hope it helped all of you please vote up if it did and post this on other sites too so that more people are benifited.

thank you

Trouble Downloading from DreamSpark

$
0
0

hey guys finally found the solution...

all the errors is not because of any other problems but because of the internet connectivity. to easily download make sure you follow these steps

  1. its better you turn off the windows firewall
  2. now download the file
  3. and while downloading do not touch anything on the download screen
  4. never pause the download nor close it(if by any chance it happens then just delete the sdc file and start download again, trust me if you continue downloading the same it will never be successful in extracting)
  5. its better you keep the download while you're sleeping or going away and remove the sleep option in the computer's in power options.
  6. and i would suggest you keep the dreamspark account page(signed in) in the browser as it is.
  7. trust me this worked for me after trying for like a thousand times 

hope it helped all of you please vote up if it did and post this on other sites too so that more people are benifited.

thank you

Trouble Downloading from DreamSpark

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I have the same problem! this is so frustrating!!!!

Trouble Downloading from DreamSpark

Trouble Downloading from DreamSpark

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How are you supposed to use firefox? You cant open SDX file in firefox??

Trouble Downloading from DreamSpark

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Seems to work if you use FireFox browser. I am using FireFox 15.0.1. Good luck!

Trouble Downloading from DreamSpark

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Same here.

There are three scenarios how my download attept ends (And fails causing me to just waste time):

- Download stucks on 0%, there is data transfer but there is no progress
- Download starts, then after while of downloading ( about 30 minutes) it stops (complete lack of any data transfer) and then starts again or not. If it finishes downloading i get CRC error and SDM ask to download file again
- Download starts (or is stuck at 0%) and i get error:
"The download cannot be completed. If a location selection is available for this  product, select another location. If no location selection is available, the download may fail to complete because no Internet connection was found, the  Internet connection was lost or a firewall or proxy server exists between the client station and hosting location. Please try again later."

From SecureDownloadManager.log [Download] [Error] OnErrorMessage FileKey 1 http://software.dreamspark.com/dreamspark/POLISH/pl_windows_7_professional_x64_dvd_x15-65829.01.sdc 503

The error repeats when i try again, but if it eventually starts to download i get CRC error at 100% and SDM ask me to download file again.

Notes:
- It happens both with my antivirus and firewall enabled and disabled (Microsoft Firewall is disabled)
- I have Internet Explorer 9.0.8112.16421, 9.0.11
- I have fully enabled javascript and activeX
- My Java and Flash plugins are up to date
- I tried to use diffrent internet, errors happens both at my home and at university campus internet
- I already tried to download sdx file again, delete previously downloaded files and start again, reinstall SDM and reconnect internet, reboot my computer, clear cookies and browser cache.

- Of course my internet connection is fully working, all other programs are downloading and uploading data flawlessly, only SDM that im forced to use is having problems.

Trouble Downloading from DreamSpark

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Facing the same problems as you, people.

Trying more than 20 times to download Windows 7 in last 10 days. Never succed, best result 80% of download. Got all problems mentioned (crc, location not valid, etc etc). Tried with restarting SDM and clicking resume - download never resumed, automatically gives an error.

Completely no idea what to do next. I've send email to kivuto, but they wrote automiataclly back that it will take 2 days to reply. And as i see what you've get from them i do not have any hope.

SItuation for me is this now: Microsoft gives to students free licenses - that's fantastic. Students cannot download it because solutions deployed are efficiently blocking download possibilities. Users who wants to be ok and have genuine Windows cannot. So two ways left: buy a copy (why, if we have right to have a free one?) or download cracked from a net (why , if we have rigth to have free genuine copy?)

This drives me crazy...

Trouble Downloading from DreamSpark

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I have same problem.  I download Windows 8 finish more 10 times for finish 1 ISO file and I download Visual Studio 2012 finish more 20 times.
but I have problem with convert process .sdc files to ISO file. Now I try to download more time again.

I Capture Screen for show this problem.
http://i246.photobucket.com/albums/gg89/killproandkak/dreamSparkUnpackingError.png

Video :
http://www.youtube.com/watch?v=5o2XTcQavxA&feature

I and more Dreamspark user need help for fix this problem.




Trouble Downloading from DreamSpark

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I had the same problem "The product did not unpack correctly. Please download the product again", Tried  downloading the 3 GB files 4 times with the same error. BTY I am running Win 7 Professional with all firewall, antivirus off and no Proxy server etc, uninstalled and reinstalled the SDM,SDX etc, shutdown/kicked/restarted the computer several times, to no avail, so can't blame any of them for it. some blogs suggested trying to download in safe mode with networking - that gave the same error.

Finally I downloaded in on a Mac OS and got the full ISO file which works !!!, some blogs also have suggested the same.

I guess the Programmers at Microsoft do all their work on Mac. I am no Mac fanatic, but the fact that to download a microsoft OS one has to take recourse to a Mac computer speaks for itself. Shame on you Microsoft

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